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Communicating with Patients

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Perfecting Patient Communication By Optimizing the Nurse Call System

May 13, 2010 | Story

Staff developed new process to improve utilization and functionally of hospitals call system that patents use to request assistance from nurses.

Hospitals Prefer In-House Solutions For Medical Interpreting

August 1, 1998 | Program Result

Helping Hands, Inc., a nonprofit organization affiliated with the Boston University School of Medicine, piloted shared medical interpretation services for non-English speaking patients in health care institutions in New York, Massachusetts and Connecticut.

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