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Communicating with Patients

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  • Topic: Communicating with patients
  • Race/Ethnicity: Latino or Hispanic
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Physician Communication Performance among Standardized Patients and Patients with Limited Health Literacy

May 1, 2012 | Journal Article

Limited health literacy is associated with misunderstandings about cancer susceptibility and benefits of early detection and low adherence to cancer screening.

Hablamos Juntos: Improving Patient-Provider Communication for Latinos

National Program

To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.

Overcoming Language Barriers to Care

January 1, 2010 | Book

In this chapter, Irene Wielawski, a free-lance journalist and former investigative reporter looks at Hablamos Juntos, examining its conceptual bases, observing the program in action, and offering some thoughts—based in part on the evaluation of the program—on the challenges to language-access programs and possible ways of overcoming them.

Describing Physician Language Fluency

January 28, 2009 | Journal Article

This article addresses the absence of formal assessment of physician fluency in foreign languages, particularly Spanish. Since physicians often speak with patients using second-language skills rather than via a professional interpreter, health care facilities need stronger standards regarding physician foreign language skills.

Improving Patient Provider Communication for Latinos at Temple University Hospital and Temple University School of Medicine

November 1, 2011 | Journal Article

The report profiles a program at Temple University that aimed to increase the availability of highly trained medical translators. Temple University was one of 10 sites across the country awarded grants under the RWJF initiative Hablamos Juntos.

Stigma and Depression Treatment Utilization Among Latinos

May 5, 2011 | Journal Article

Stigma around depression affects Latino's interest in seeking treatment.

Creating a Nonprofit Corporation to Provide Contract Interpreter and Translation Services to Health Care Organizations in Upstate South Carolina

February 20, 2008 | Program Result

Four competing nonprofit hospitals in upstate South Carolina realized they were facing common challenges.

Examining Effectiveness of Medical Interpreters in Emergency Departments for Spanish-Speaking Patients With Limited English Proficiency

March 1, 2011 | Journal Article

The language barrier can prevent Spanish-speaking patients from adhering to treatments and follow-up plans after visiting the ED. During ED visits, this trial provided Spanish-speaking patients, with limited English proficiency, the services of professionally trained medical interpreters.

Health Facilities Begin Implementing New Universal Symbols to Ease Navigation

September 12, 2010 | News Release

Making signage easy to understand and eliminating language barriers is one simple way to iimprove the health care experience for everyone.

Testing a New Model of Health Care Interpreter

November 18, 2009 | Program Result

Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.

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