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Communicating with Patients

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  • Topic: Communicating with patients
  • Location: National
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Attention to Inpatients' Religious and Spiritual Concerns

November 1, 2011 | Journal Article

Hospitals may be leaving their patients' religious and spiritual needs unfulfilled despite believing they ought to be more involved, evidence suggests that a low percentage of physicians actually have religious or spiritual discussions with patients.

Perfecting Patient Communication By Optimizing the Nurse Call System

May 13, 2010 | Story

Staff developed new process to improve utilization and functionally of hospitals call system that patents use to request assistance from nurses.

Empathy and Patient-Physician Conflicts

May 1, 2007 | Journal Article

How can physicians empathize when feeling negatively toward their patients?

Shared Decision-Making and Benefit Design

April 1, 2013 | Report

More than 8 out of 10 adults over age 40—including employees—are making decisions about their health and health care on a regular basis

Use of Prescription Drug Samples and Patient Assistance Programs, and the Role of Doctor¿Patient Communication

December 1, 2011 | Journal Article

Study found use of free drug samples widespread among older adults but participation in pharmaceutical industry-sponsored patient assistance programs very low.

Physician Communication and Patient Adherence to Treatment

August 1, 2009 | Journal Article

This study analyzed 127 research studies spanning 59 years to find a positive correlation between physician communication skills, as well as physician training in communication skills and patient adherence to treatment recommendations.

Will the Affordable Care Act Move Patient-Centeredness to Center Stage?

March 1, 2012 | Issue Brief

This paper from the Urban Institute on behalf of the Robert Wood Johnson Foundation, discusses how the Affordable Care Act (ACA) places new emphasis on measuring patients' experiences of care and using that information to improve care.

Risk Managers, Physicians, and Disclosure of Harmful Medical Errors

March 1, 2010 | Journal Article

Physicians are encouraged to disclose medical errors to patients, which often requires close collaboration between physicians and risk managers.

Disclosing Harmful Mammography Errors to Patients

November 1, 2009 | Journal Article

Although many professional medical organizations recommend disclosing errors to patients, studies suggest that disclosure is the exception rather than the rule. Little research examining radiologists' willingness to disclose mammography-related errors has been conducted. This study surveyed 364 radiologists at seven Breast Cancer Surveillance Consortium sites.

A 62-Year-Old Woman with Skin Cancer Who Experienced Wrong-Site Surgery

August 12, 2009 | Journal Article

This article looks at how medical errors are handled in the health professions and suggests that full disclosure of the mistake, in addition to an apology and follow-up, may be the best way to approach this sensitive topic.

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