Consumer Engagement Survey
July 1, 2010 | Survey/Poll
Tool to help Aligning Forces for Quality (AF4Q) alliances assess the extent to which consumers are engaged and supported, and to learn how to more effectively engage and support consumer members
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Consumer Decision Points in Accessing Comparative Health Care Information
July 1, 2010 | Report
How Aligning Forces for Quality (AF4Q) community teams can reach consumers with relevant information on the quality of care provided by local physicians and hospitals.
Consumer Engagement in a Multi-Stakeholder Group
January 1, 2010 | Issue Brief
Tips and recommendations to maximize the engagement of consumer advocates in multi-stakeholder groups.
11 Ways to Bolster Efforts to Engage Consumers
December 1, 2011 | Toolkit
This tool/utility is provided as part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.
Aligning Forces for Quality Sites Reveal Consumer Engagement Challenges for Chartered Value Exchanges
June 1, 2009 | Issue Brief
The Aligning Forces for Quality (AF4Q) program launched in 2006 by the Robert Wood Johnson Foundation (RWJF) offers a window on real world experience in initiatives to engage consumers as integral participants in promoting public reporting and advancing quality improvement.
Creating a Consumer Advisory Council
June 16, 2011 | Toolkit
This fact sheet outlines a set of best practices to help guide creation of any form of a Consumer Advisory Council.
Email Templates
June 16, 2011 | Toolkit
This set of email templates can assist Alliances in engaging prospective and current consumer representatives in all aspects of AF4Q, moving them from awareness, to understanding, to buy-in and finally, to activation.
At the Table and in the Work
January 1, 2011 | Toolkit
Tools and strategies Aligning Forces for Quality communities can use to integrate and empower consumers participating in leadership.
New Stakeholder Recruitment and Orientation Materials Template
July 1, 2010 | Toolkit
"On-boarding materials" to assist with recruiting and orienting consumer representatives to the work of Aligning Forces for Quality (AF4Q).
Early Experiences with Consumer Engagement Initiatives to Improve Chronic Care
January 1, 2009 | Journal Article
This paper investigates the early experiences of the 14 regional multistakeholder quality improvement alliances funded by the Robert Wood Johnson Foundation in 2006 to design and implement communitywide consumer engagement strategies.