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Care and Services Provided

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  • Topic: Care and services provided
  • Topic: Patient-centered care/family-centered care
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How Do You Know What Aunt Martha Looks Like?

October 1, 2011 | Journal Article

Non-verbal clues provide different but important information for doctors and patients during routine checkups.

An Intervention to Improve Care and Reduce Costs for High-Risk Patients with Frequent Hospital Admissions

October 1, 2011 | Journal Article

This pilot study demonstrates an intervention that may be effective in reducing hospitalizations and Medicaid costs, especially among high-risk patient groups.

Patient-Centered Care and Preference-Sensitive Decision Making

October 28, 2009 | Journal Article

This commentary addresses potential complications when physicians aim to provide both evidence-based and patient-centered care. While these two goals are often complementary, problems can arise when patient-centered care is not compatible with quality standards.

Small and Medium-Size Physician Practices Use Few Patient-Centered Medical Home Processes

August 1, 2011 | Journal Article

This article provides the first national data on the use of medical home processes such as chronic disease registries, nurse care managers, and systems to incorporate patient feedback.

Family and Friend Participation in Primary Care Visits of Patients with Diabetes or Heart Failure

January 1, 2011 | Journal Article

A study of family and friend participation in physician visits of adults with chronic diseases found that both patients and physicians report positively on companions' presence, though most physicians perceive barriers to increasing companion participation.

The Case for Public Reporting of Cost & Resource Use Measures

December 1, 2011 | Issue Brief

While demand for cost and resource use information among payers, providers and consumers appears to be increasing, its value may not be fully realized by some—or all—of these stakeholder groups in each community.

Public Reporting of Cost & Resource Use Measures to Consumers

December 1, 2011 | Issue Brief

This primer is part of a series of technical assistance products to support the efforts of Alliances to engage consumers in using information on quality and cost when making health care decisions.

Closing the Gap

November 1, 2011 | Issue Brief

This issue brief presents findings collected over 18 months from eight hospitals that participated in a "learning collaborative" to test strategies, quantify results and share lessons learned.

The Sounds of Quality

November 1, 2011 | Issue Brief

This issue brief presents the findings of nine hospitals who participated in AF4Q's Language Quality Improvement Collaborative to develop new strategies, quantify results and share lessons learned.

Summary

January 1, 2008 | Book

This report provides a blueprint for a national clinical effective assessment program.

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