Finding Answers Solving Disparities
December 1, 2011 | Report
This report presents an overview of Finding Answers and highlights some programs that are leading the way toward reducing racial and ethnic disparities in their communities.
Benchmarks and Best Practices
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A Roadmap and Best Practices for Organizations to Reduce Racial and Ethnic Disparities in Health Care
August 1, 2012 | Journal Article
This article describes work to conduct systematic reviews of the literature, evaluate promising practices, provide technical assistance to health care organizations and disseminate their findings.
Grants Portfolio
January 1, 2011 | Report
This grants portfolio presents an outline of the 33 Finding Answers projects which are being evaluated through funding from the Robert Wood Johnson Foundation as part of the Finding Answers program.
Finding Answers
February 9, 2011 | Video
Finding Answers is a national program of the RWJF that supports research in racial and ethnic inequalities in health care. Program researchers scrutinize specific strategies aimed at improving care to see which are effective.
Modifying the Admission Process to Improve the Collection and Accuracy of REL Data Collection
September 29, 2010 | Story
Methodist North Hospital implemented changes in the hospital electronic medical record (EMR) and patient in-take process to improve the collection and accuracy of REL data collection.
Educating and Motivating the Community to Reduce Disparities
September 29, 2010 | Story
Methodist North Hospital organized an event with community leaders to engage them in efforts to reduce disparities in care.
Documenting How Patients' Language Needs Are Met
January 14, 2010 | Story
Cambridge Health Alliance developed an electronic system in which providers document how a patient's language needs are met during a clinical encounter.
Collecting Data on Patient Race, Ethnicity and Primary Language to Help Hospitals Improve Quality of Care
June 4, 2008 | Toolkit/Story
Expecting Success, the nation's first multihospital collaborative focused on reducing disparities, helped 10 hospitals measure the quality of cardiac treatment they provide to patients based on their race, ethnicity and primary language.
Expecting Success Toolkit
June 5, 2008 | Toolkit/Video
Ten hospitals with racially and ethnically diverse patient populations participated in Expecting Success: Excellence in Cardiac Care, a program of the Robert Wood Johnson Foundation aimed at improving quality of cardiac care while reducing racial, ethnic and language disparities. All 10 hospitals improved the quality of care being provided to their heart failure and heart attack patients.
Harvard Pilgrim Health Care: Pilot Test of IVR Outreach Calls as a Mechanism for Collecting REL Data
September 5, 2008 | Toolkit/Story
Background Harvard Pilgrim HealthCare (HPHC) has been using Interactive Voice Response (IVR) technology since 2003 to generate educational outreach calls to members who have not received necessary preventive or chronic care services within the recom ...