Increasing Satisfaction by Providing Headphones and Ear Plugs to Patients
June 4, 2008 | Story
Staff began offering patients headphones and/or ear plugs during their admission in order to minimize the noise disturbance on the unit.
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June 4, 2008 | Story
Staff began offering patients headphones and/or ear plugs during their admission in order to minimize the noise disturbance on the unit.
June 4, 2008 | Story
Staff created new positions for quality improvement facilitators, called patient care analysts, to help providers improve their practice patterns and use of evidence-based interventions.
June 4, 2008 | Story
In the first year, 1,200 patients were treated in the CMU. Of those patients, 85 percent went home following treatment and only 15 percent were admitted.
June 4, 2008 | Story
SBAR, which stands for Situation, Background, Assessment and Recommendation, is a tool used exclusively to guide staff on the best way to communicate a large amount of information in a succinct and brief way when a patient's situation is escalating.
June 4, 2008 | Story
Massachusetts General Hospital kept patient charts at the patients' bedsides, where they were easily accessed and updated.
June 4, 2008 | Story
Initiation of the Full Capacity Protocol has led to a substantial increase in patient safety and satisfaction.
June 4, 2008 | Story
This provides parents and their children with uninterrupted time to sleep or spend quiet time together.
June 4, 2008 | Story
A team was assembled to develop an initiative to improve nurse recruitment and retention, including internal and external recruitment strategies, comprehensive training, and a mentoring program for new ED nurses.
June 4, 2008 | Story
University of Pittsburgh Medical Center improved management of pain and more informed patients through a "pain poster"
July 1, 2012 | Journal Article
An ideal population health outcome metric should reflect a population's dynamic state of physical, mental and social well-being. On the basis of a review of outcomes metrics currently in use and the availability of data for at least some U.S. counties, this study makes recommendations for population health outcomes.