June 4, 2008
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Toolkit
Prairie Lakes Healthcare System, in Watertown, S.D., developed a patient care planning process that meets regulatory standards but excludes a written report to decrease the amount of time nurses spend on documentation.
June 4, 2008
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Toolkit
Staff developed Condition Help, a rapid response team that family members, visitors and patients may call if they feel like they need immediate assistance and are not getting appropriate attention.
June 4, 2008
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Video/Toolkit
Staff at Seton Family of Hospitals in Texas developed a risk assessment protocol, identifying populations at risk and using prevention tools such as alerts and patient-care rounding, which has enabled the staff to consistently meet its goal of just two falls per 1,000 patient days.
June 1, 2008
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Toolkit
An off-site, nurse-led heart failure clinic was created to help heart failure patients better control and self-manage their disease post-hospitalization.
June 4, 2008
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Video
To improve the frequency and consistency of turning patients, a visual indicator was developed that could easily and immediately be seen by all front-line staff.
June 4, 2008
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Video/Survey/Poll
In order to improve the process, a new role was created for a resource nurse and the traditional charge nurse role was eliminated.
June 4, 2008
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Toolkit
Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.
June 4, 2008
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Toolkit
Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.
June 4, 2008
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Toolkit/Story
The Urgent Matters program, a national initiative of the Robert Wood Johnson Foundation, works intensively to try to find solutions to this problem that could be applicable nationwide.
September 1, 2008
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Toolkit
Health plans have become more aware that the collection of race and ethnicity data is an activity that falls within their legal purview.