Case Study: Telling Cardiac Patients What to Do When They Go Home
June 30, 2009 | Story
With integrated discharge forms, we have come close to perfecting our compliance rates for the discharge of cardiac patients.
Benchmarks and Best Practices
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Expecting Success Toolkit
June 5, 2008 | Toolkit/Video
Ten hospitals with racially and ethnically diverse patient populations participated in Expecting Success: Excellence in Cardiac Care, a program of the Robert Wood Johnson Foundation aimed at improving quality of cardiac care while reducing racial, ethnic and language disparities. All 10 hospitals improved the quality of care being provided to their heart failure and heart attack patients.
A No-Tech Solution for Reducing Hospital Bed Turnaround Time
June 4, 2008 | Story
Staff at University Hospital in San Antonio developed a simple communication system between housekeeping and nurses by using jars with color-coded slips of paper that allowed staff to easily track beds that were available or that needed cleaning.
Developing the Translation Brief
April 1, 2009 | Toolkit
The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.
University of Colorado Hospital
September 1, 2006 | Toolkit
Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.
Mayo Clinic - Rochester, MN
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...
Discharge Nurse Position Description
June 4, 2008 | Toolkit
Staff at the University of Texas M.D. Anderson Cancer Center, Houston, Texas, began using an experienced nurse to support the clinical nurses by coordinating discharge activities, serving as a liaison to other team members and ensuring that all aspects of discharge are complete for patients and families.
Prairie Lakes Hospital Nursing Division Policy and Procedural Manual
June 4, 2008 | Toolkit
Prairie Lakes Healthcare System, in Watertown, S.D., developed a patient care planning process that meets regulatory standards but excludes a written report to decrease the amount of time nurses spend on documentation.
Condition H Staff Validation Tool
June 4, 2008 | Toolkit
Staff developed Condition Help, a rapid response team that family members, visitors and patients may call if they feel like they need immediate assistance and are not getting appropriate attention.
Hendrich Fall Assessment Tool
June 4, 2008 | Video/Toolkit
Staff at Seton Family of Hospitals in Texas developed a risk assessment protocol, identifying populations at risk and using prevention tools such as alerts and patient-care rounding, which has enabled the staff to consistently meet its goal of just two falls per 1,000 patient days.