Consumer Engagement Best Practices
July 1, 2010 | Toolkit
Principles for engaging consumer leaders, and examples of success from Aligning Forces for Quality (AF4Q) alliances.
Benchmarks and Best Practices
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Staff at Dartmouth Medical School Develop Standards for Quality Improvement Reporting Excellence (SQUIRE)
June 29, 2010 | Program Results Report
The SQUIRE guidelines for publishing research on quality improvement support complete, accurate, and transparent reporting, and are intended to speed development of the field.
New Measures to Gauge the Quality of Mammography Centers
July 27, 2009 | Program Results Report
During 2002 and 2003, researchers at the National Quality Forum were asked to facilitate the identification of topics for performance measure development useful for the consumer in selecting mammography centers.
Developing the Translation Brief
April 1, 2009 | Toolkit
The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.
Emergency Department Nurse Recruitment and Retention
June 4, 2008 | Story
A team was assembled to develop an initiative to improve nurse recruitment and retention, including internal and external recruitment strategies, comprehensive training, and a mentoring program for new ED nurses.
University of Colorado Hospital
September 1, 2006 | Toolkit
Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.
Mayo Clinic - Rochester, MN
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...
Transforming Care at the Bedside
January 1, 2004 | Report
This white paper was published by The Institute for Healthcare Improvement, in partnership with the Robert Wood Johnson Foundation. The paper outlines RWJF's Transforming Care at Bedside initiative, an effort to improve the quality of care in medica ...
TCAB Spread
January 1, 2008 | Issue Brief
Nurses are now called to a ???Vitality Huddle??? between 9:30 and 10:00 a.m. via the unit's call system. The nurses gather in the workroom near the nurses' station for 10-15 minutes to interact and focus on relationship building.
Discharge Nurse Position Description
June 4, 2008 | Toolkit
Staff at the University of Texas M.D. Anderson Cancer Center, Houston, Texas, began using an experienced nurse to support the clinical nurses by coordinating discharge activities, serving as a liaison to other team members and ensuring that all aspects of discharge are complete for patients and families.