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Benchmarks and Best Practices

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  • Topic: Benchmarks and best practices
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Condition H Staff Validation Tool

June 4, 2008 | Toolkit

Staff developed Condition Help, a rapid response team that family members, visitors and patients may call if they feel like they need immediate assistance and are not getting appropriate attention.

Time to Turn Prototype

June 4, 2008 | Video

To improve the frequency and consistency of turning patients, a visual indicator was developed that could easily and immediately be seen by all front-line staff.

UPMC Shadyside Patient Menu

June 1, 2007 | Toolkit

The University of Pittsburgh Medical Center expanded its menu, allowing patients to choose foods freely. Staff spent 18 months developing and testing the new menu to ensure patients would be offered nutritious, satisfying meals.

Creating More Patient Autonomy for Pain Management Through a "Pain Poster"

June 4, 2008 | Story

University of Pittsburgh Medical Center improved management of pain and more informed patients through a "pain poster"

Improving Patient Provider Communication for Latinos at Temple University Hospital and Temple University School of Medicine

November 1, 2011 | Journal Article

The report profiles a program at Temple University that aimed to increase the availability of highly trained medical translators. Temple University was one of 10 sites across the country awarded grants under the RWJF initiative Hablamos Juntos.

Aligning Forces for Quality: Snapshots of Success

October 28, 2009 | Issue Brief

Aligning Forces for Quality (AF4Q) tests innovative strategies for improving health care at the community level. These snapshots of success highlight one activity from each of the original 14 AF4Q communities and outline the steps involved, lessons learned and results of the activity.

Measuring Success for Health Care Quality Improvement Interventions

December 1, 2012 | Journal Article

In an effort to evaluate quality improvement (QI) programs, self-reported versus externally rated measures of QI success led to different results. This study suggests that, ideally, evaluations of QI efforts should use externally rated measures.

Dedicating Staff and Resources to Improve Fast Track Operations

February 3, 2011 | Toolkit/Story

Thomas Jefferson University Hospital reduced turnaround time for low-acuity "fast track" patients to 90 minutes.

Implementing a Five-Level Emergency Severity Index (ESI) Triage

February 3, 2011 | Toolkit/Story

Hahnemann University Hospital attempted to replace a four-level triage with the five-level ESI triage.

Trying Out a New Model of Caring for People with Dementia

April 11, 2012 | Program Result

The Alzheimer's Association and the National Chronic Care Consortium partnered to develop and demonstrate a model of integrated health care and supportive services for people with Alzheimer's disease and dementia.

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