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Benchmarks and Best Practices

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Implementation of a Chronic Illness Model for Diabetes Care in a Family Medicine Residency Program

October 1, 2010 | Journal Article

A California collaborative uses the Chronic Care Model to improve education of residents and care of patients with diabetes.

Central Valley, Calif.

Story

Central Valley, Calif. community is among 50 sites making changes in national initiative to prevent obesity.

Is "Teach-Back" Associated with Knowledge Retention and Hospital Readmission in Hospitalized Heart Failure Patients?

March 1, 2013 | Journal Article

Patients who received self-care instructions from nurses using the teach-back method, retained information but it did not reduce 30-day hospital readmission rates.

Developing a Telephone Contact Center for Spanish-Speaking Health Plan Members

November 18, 2009 | Program Results Report

Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.

John Muir Medical Center

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site John Muir Medical Center made several changes to its triage process in order to accelerate ED intake. These changes focused on three initiatives: direct-to-bed, mini-triage and mini-registration. These initia ...

Cedars-Sinai Medical Center

September 1, 2006 | Toolkit

The nursing staff schedule was adjusted to have different staffing levels during different times of the day and week, according to demand in the emergency department (ED).

Harbor-UCLA Medical Center

September 1, 2006 | Toolkit

The purpose of the pediatric emergency preparedness toolkit is to ensure that hospitals across the country are 100 percent compliant with national guidelines created to improve the quality of care children receive in Emergency Departments (EDs).

UCSD Medical Center - Hillcrest

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site The rapid entry process involves integrating technology into hospital routines and implementing complementary changes in staff culture. As part of the process, patients undergo a quick electronic registration ...

Food Marketing to Children Through Toys

January 1, 2012 | Journal Article

Restaurants influenced by ordinance promoted healthy meal items and discontinued distribution of toys with unhealthy food items.

A New Model of Health Care for Juvenile Offenders

December 1, 2011 | Program Results Report

Community Oriented Correctional Health Services expanded its juvenile offender program to an additional site and negotiated for a third. The program connects juvenile offenders with health services during and after detention.

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