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Benchmarks and Best Practices

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  • Topic: Benchmarks and best practices
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Charted Door-to-Bed Process Flow Chart

February 4, 2011 | Toolkit

St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.

Mid-Track Process Flow Chart

February 4, 2011 | Toolkit

Good Samaritan Hospital Medical Center expedited the care of the Emergency Severity Index (ESI) III patients by effectuating a reduction left without being seen rates and overall time to provider.

ETU Report Form

February 4, 2011 | Toolkit

Excela Health Westmoreland Hospital improved patient throughput rates by improving communication between the emergency department (ED) and the receiving inpatient units.

Consumer Engagement Best Practices

July 1, 2010 | Toolkit

Principles for engaging consumer leaders, and examples of success from Aligning Forces for Quality (AF4Q) alliances.

Developing the Translation Brief

April 1, 2009 | Toolkit

The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.

University of Colorado Hospital

September 1, 2006 | Toolkit

Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.

Mayo Clinic - Rochester, MN

September 1, 2006 | Toolkit

Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...

Discharge Nurse Position Description

June 4, 2008 | Toolkit

Staff at the University of Texas M.D. Anderson Cancer Center, Houston, Texas, began using an experienced nurse to support the clinical nurses by coordinating discharge activities, serving as a liaison to other team members and ensuring that all aspects of discharge are complete for patients and families.

Prairie Lakes Hospital Nursing Division Policy and Procedural Manual

June 4, 2008 | Toolkit

Prairie Lakes Healthcare System, in Watertown, S.D., developed a patient care planning process that meets regulatory standards but excludes a written report to decrease the amount of time nurses spend on documentation.

Condition H Staff Validation Tool

June 4, 2008 | Toolkit

Staff developed Condition Help, a rapid response team that family members, visitors and patients may call if they feel like they need immediate assistance and are not getting appropriate attention.

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