Charted Door-to-Bed Process Flow Chart
February 4, 2011 | Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.
Benchmarks and Best Practices
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Mid-Track Process Flow Chart
February 4, 2011 | Toolkit
Good Samaritan Hospital Medical Center expedited the care of the Emergency Severity Index (ESI) III patients by effectuating a reduction left without being seen rates and overall time to provider.
ETU Report Form
February 4, 2011 | Toolkit
Excela Health Westmoreland Hospital improved patient throughput rates by improving communication between the emergency department (ED) and the receiving inpatient units.
Consumer Engagement Best Practices
July 1, 2010 | Toolkit
Principles for engaging consumer leaders, and examples of success from Aligning Forces for Quality (AF4Q) alliances.
Developing the Translation Brief
April 1, 2009 | Toolkit
The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.
Discharge Nurse Position Description
June 4, 2008 | Toolkit
Staff at the University of Texas M.D. Anderson Cancer Center, Houston, Texas, began using an experienced nurse to support the clinical nurses by coordinating discharge activities, serving as a liaison to other team members and ensuring that all aspects of discharge are complete for patients and families.
Prairie Lakes Hospital Nursing Division Policy and Procedural Manual
June 4, 2008 | Toolkit
Prairie Lakes Healthcare System, in Watertown, S.D., developed a patient care planning process that meets regulatory standards but excludes a written report to decrease the amount of time nurses spend on documentation.
Condition H Staff Validation Tool
June 4, 2008 | Toolkit
Staff developed Condition Help, a rapid response team that family members, visitors and patients may call if they feel like they need immediate assistance and are not getting appropriate attention.
Hendrich Fall Assessment Tool
June 4, 2008 | Video/Toolkit
Staff at Seton Family of Hospitals in Texas developed a risk assessment protocol, identifying populations at risk and using prevention tools such as alerts and patient-care rounding, which has enabled the staff to consistently meet its goal of just two falls per 1,000 patient days.
Heart Failure Encounter Form
June 1, 2008 | Toolkit
An off-site, nurse-led heart failure clinic was created to help heart failure patients better control and self-manage their disease post-hospitalization.