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Benchmarks and Best Practices

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  • Topic: Benchmarks and best practices
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Latest from Aligning Forces for Quality Communities

January 31, 2011 | Story

Aligning Forces for Quality (AF4Q) is catalyzing change at the local level and RWJF has compiled a selection of videos, reports and other materials to highlight progress and provide Alliance members resources for training and knowledge development.

Improving Cardiac Care by Standardizing Patient Records

January 14, 2010 | Story

The Heart Failure Performance Improvement team implemented a new process to classify LVSD patients’ condition and symptoms.

Improving Care Coordination by Streamlining Patient Referrals

September 29, 2010 | Story

Regions Hospital modified order set in electronic medical record (EMR) and made appointments for rehabilitation at the bedside before patient discharge.

Increasing Interpretation Through Policy Change

August 11, 2009 | Story

Seattle Children's Hospital incorporated language services metrics into the hospital dashboard and changed hospital policy to require interpretation two times a day for patients.

Improving Self-Care and Reducing ED Visits Through a Health Ministry Program

August 11, 2009 | Story

Within the first quarter of 2008, a majority of the 475 patients receiving services at the Good Samaritan Health Center and through Delta Regional’s Medication Assistance Program were referred by members of the Health Ministry Network.

Treating Patients More Quickly with RACE

August 11, 2009 | Story

The RACE project introduced a standardized process by which each participating hospital designates a reperfusion and triage strategy for STEMI patients to decrease door-to-balloon times for percutaneous coronary intervention.

Case Study: Telling Cardiac Patients What to Do When They Go Home

June 30, 2009 | Story

With integrated discharge forms, we have come close to perfecting our compliance rates for the discharge of cardiac patients.

A No-Tech Solution for Reducing Hospital Bed Turnaround Time

June 4, 2008 | Story

Staff at University Hospital in San Antonio developed a simple communication system between housekeeping and nurses by using jars with color-coded slips of paper that allowed staff to easily track beds that were available or that needed cleaning.

Harvard Pilgrim Health Care: Pilot Test of IVR Outreach Calls as a Mechanism for Collecting REL Data

September 5, 2008 | Toolkit/Story

Background Harvard Pilgrim HealthCare (HPHC) has been using Interactive Voice Response (IVR) technology since 2003 to generate educational outreach calls to members who have not received necessary preventive or chronic care services within the recom ...

Kaiser Permanente: Qualified Bilingual Staff Model

September 5, 2008 | Toolkit/Story

Kaiser Permanente established the QBS model to expand the ways it provides culturally and linguistically appropriate care services and training to its staff and providers serving LEP members.

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