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Benchmarks and Best Practices

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Public Health Practice: Evaluating the Impact of Quality Improvement

September 30, 2013 | Program Results Report

Thirteen health departments implemented 32 quality improvement (QI) projects and worked with evaluators to assess the results, gather lessons, and build evidence on the use of QI in public health and as a tool to prepare for accreditation.

A Quality Improvement Evaluation Case Study

May 1, 2013 | Journal Article

One Florida county increased immunization rates through a quality improvement initiative.

Stimulating Public Health Improvement in Complex and Constrained Delivery Systems

December 19, 2012 | Journal Article

A series of studies examine how public health decision-makers are responding to accreditation, quality improvement, and public reporting initiatives amid the ongoing fiscal pressures.

A Roadmap and Best Practices for Organizations to Reduce Racial and Ethnic Disparities in Health Care

August 1, 2012 | Journal Article

This article describes work to conduct systematic reviews of the literature, evaluate promising practices, provide technical assistance to health care organizations and disseminate their findings.

Charted Door-to-Bed Process Flow Chart

February 4, 2011 | Toolkit

St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.

Explaining Michigan

June 1, 2011 | Journal Article

Social scientists describe what worked and why in a successful initiative to reduce central line infections in Michigan ICUs.

Mid-Track Process Flow Chart

February 4, 2011 | Toolkit

Good Samaritan Hospital Medical Center expedited the care of the Emergency Severity Index (ESI) III patients by effectuating a reduction left without being seen rates and overall time to provider.

ETU Report Form

February 4, 2011 | Toolkit

Excela Health Westmoreland Hospital improved patient throughput rates by improving communication between the emergency department (ED) and the receiving inpatient units.

The Published Literature on Handoffs in Hospitals

December 1, 2010 | Journal Article

A review of existing research on handoffs in order to inform the improvement and standardization of the handoff process in hospitals found that in existing literature, key concepts remain poorly defined and that patient safety is not analyzed against handoffs' other functions.

Implementation of a Chronic Illness Model for Diabetes Care in a Family Medicine Residency Program

October 1, 2010 | Journal Article

A California collaborative uses the Chronic Care Model to improve education of residents and care of patients with diabetes.

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