You are now viewing 1 - 10 of 37 results
May 13, 2011 | Program Results Report
Project staff worked with a design team to create and test a set of universal graphic symbols to help people with limited proficiency in English find their way around health care facilities.
April 6, 2011 | Program Results Report
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
November 18, 2009 | Program Results Report
Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.
November 18, 2009 | Program Results Report
The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.
October 16, 2007 | Program Results Report
Temple University Health System in Philadelphia developed and promoted language services for Spanish-speaking patients in all of the system's hospitals and recruited, trained and credentialed six health care interpreters.
October 16, 2007 | Program Results Report
Hablamos Juntos: Improving Patient-Provider Communication for Latinos was the first national effort to help health care organizations meet the challenge of providing language services and signage.
January 1, 2006 | Toolkit
Symbols help patients with limited English find their way.
December 14, 2005 | Toolkit
Using symbols for health care signage can successfully meet the wayfinding needs of patients that speak hundreds of different languages. This workbook is designed for health care facilities and graphic designers interested in learning about and usin ...
May 1, 2008 | Report
This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.
June 4, 2008 | Toolkit
A successful language services program begins with a strong foundation.