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Barriers to care: language and literacy

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Building Community and Improving Health in Low-Income Las Vegas Neighborhoods

May 29, 2013 | Program Results Report

Researchers at the University of California, Berkeley, School of Public Health worked to build community and improve health in low-income Las Vegas neighborhoods by providing minigrants and technical assistance to grassroots community organizations.

Physician Communication Performance among Standardized Patients and Patients with Limited Health Literacy

May 1, 2012 | Journal Article

Limited health literacy is associated with misunderstandings about cancer susceptibility and benefits of early detection and low adherence to cancer screening.

Examining Effectiveness of Medical Interpreters in Emergency Departments for Spanish-Speaking Patients With Limited English Proficiency

March 1, 2011 | Journal Article

The language barrier can prevent Spanish-speaking patients from adhering to treatments and follow-up plans after visiting the ED. During ED visits, this trial provided Spanish-speaking patients, with limited English proficiency, the services of professionally trained medical interpreters.

Primary Language, Income and the Intensification of Anti-Glycemic Medications in Managed Care

May 1, 2011 | Journal Article

This article examines how language and income interact with treatment of Type II diabetes in a large managed-care trial. Previous research has shown that minorities and low-socioeconomic status individuals have more poorly controlled blood sugar levels than White Americans.

Overcoming Language Barriers to Care: Hablamos Juntos

January 1, 2010 | Book

In this chapter, Irene Wielawski, a free-lance journalist and former investigative reporter looks at Hablamos Juntos, examining its conceptual bases, observing the program in action, and offering some thoughts—based in part on the evaluation of the program—on the challenges to language-access programs and possible ways of overcoming them.

Testing a New Model of Health Care Interpreter

November 18, 2009 | Program Results Report

Inova, a not-for-profit health care system based in northern Virginia that includes hospitals, emergency and urgent care centers and other health-related organizations, established the role of the patient navigator to meet their needs.

Developing a Telephone Contact Center for Spanish-Speaking Health Plan Members

November 18, 2009 | Program Results Report

Through Hablamos Juntos, Molina saw an opportunity to pilot "TeleSalud," an in-house telephone contact center where Spanish-speaking members could access health care advice 24 hours a day.

Creating a Video-Medical Spanish Interpreting System in Six Rural Nebraska Counties

November 18, 2009 | Program Results Report

The participating hospitals were connected to a videoconferencing system through a new statewide communications network known as the Nebraska Statewide Telehealth Network.

Radio Bilingue Develops Health Programming and Plans a Health Desk

January 23, 2009 | Program Results Report

Radio Bilingue produced a body of health programming and developed a strategic plan for creating a health desk to expand its health focus.

Hablamos Juntos: Improving Patient Provider Communication for Latinos

October 16, 2007 | Program Results Report

Hablamos Juntos: Improving Patient-Provider Communication for Latinos was the first national effort to help health care organizations meet the challenge of providing language services and signage.

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