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Barriers to care: language and literacy

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  • Topic: Barriers to care: language and literacy
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Developing Universal Symbols for Health Care Facilities

May 13, 2011 | Program Results Report

Project staff worked with a design team to create and test a set of universal graphic symbols to help people with limited proficiency in English find their way around health care facilities.

Primary Language, Income and the Intensification of Anti-Glycemic Medications in Managed Care

May 1, 2011 | Journal Article

This article examines how language and income interact with treatment of Type II diabetes in a large managed-care trial. Previous research has shown that minorities and low-socioeconomic status individuals have more poorly controlled blood sugar levels than White Americans.

Initial Interpreter Qualifications Assessment Process

June 4, 2008 | Toolkit

Research demonstrates that the use of unqualified individuals can result in increased medical errors.

Interpreter Services Annual Services Competencies Assessment

June 4, 2008 | Toolkit

The presence of a readily accessible, qualified language services workforce is necessary for a high-quality program.

Language Barriers in Health Care

June 4, 2008 | Toolkit

Select Findings from the Literature

Interpreter Satisfaction Survey

March 1, 2007 | Toolkit

The presence of a readily accessible, qualified language services workforce is necessary for a high-quality program.

Radio Bilingue Develops Health Programming and Plans a Health Desk

January 23, 2009 | Program Results Report

Radio Bilingue produced a body of health programming and developed a strategic plan for creating a health desk to expand its health focus.

Language Should Not be a Barrier to Good Health Care

February 1, 2003 | Program Results Report

The National Alliance for Hispanic Health monitored and informed health professional associations and community-based organizations about implementation of a presidential order on the provision of services to people with limited English proficiency.

In Any Language

May 1, 2008 | Report

This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.

Measures

June 4, 2008 | Toolkit

A successful language services program begins with a strong foundation.

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