Religious Values and Healthcare Accommodations
January 4, 2012 | Journal Article
Health care systems can engender trust and improve American Muslim patients' health care experience by understanding their religious values.
Barriers to care: cultural, gender and racial
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A Field Experiment on the Impact of Physician-Level Performance Data on Consumers' Choice of Physician
November 1, 2012 | Journal Article
The use of a publicly available online report of physician-level data on the choice of primary care provider (PCP) among new members to the HealthPlus of Michigan health plan was assessed in this study.
Speaking Together: National Language Services Network
April 18, 2011 | Program Results Report
Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.
Telephone Interpretation Services Can Serve Hospitals Well
April 6, 2011 | Program Results Report
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
Juanita Merchant, MD, PhD
October 1, 2005 | Story
Merchant was recruited to the University of Michigan as an assistant professor and developer of a molecular biology laboratory.
Patient Discharge Instruction Record
June 4, 2008 | Toolkit
Sinai-Grace Hospital in Detroit, Mich., developed a systemwide universal discharge instruction form, merging general discharge instructions with cardiac-specific discharge instructions for patients with acute myocardial infarction or heart failure.
Five Medicaid Managed Care Organizations Reduce Racial and Ethnic Disparities in Health Care
December 17, 2008 | Program Results Report
From 2004 to 2007, the Center for Health Care Strategies (CHCS) worked with groups of state Medicaid agencies and Medicaid managed care organizations to identify best practices to reduce disparities in care among racial and ethnic groups.
Targeting HIV/AIDS in Large Cities Means Engaging African-American Stakeholders
May 1, 2001 | Program Results Report
The National Black Leadership Commission on AIDS engaged African-American stakeholders, including clergy and other leaders, to address HIV/AIDS in three communities: Atlanta, Baltimore and Detroit.