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Analyzing How Different Patient Groups Respond to Questions About Their Health Care

January 24, 2012 | Story

Rodriguez investigated the degree of differential item functioning on the Clinician & Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey.

Using Standardized Encounters to Understand Reported Racial/Ethnic Disparities in Patient Experiences with Care

April 1, 2011 | Journal Article

This research suggests that differences in CAHPS survey results by race or ethnicity are more likely to reflect actual experiences than differences in use of the survey instrument.

The Impact of Interpreters on Parents' Experiences with Ambulatory Care for Their Children

February 1, 2006 | Journal Article

The current investigation focused on individuals seeking health care who had limited English proficiency (LEP). The study sample of 26,671 respondents was taken from the Consumer Assessment of Health Plans Survey (CAHPS). Surveys were completed via ...

A Field Experiment on the Impact of Physician-Level Performance Data on Consumers' Choice of Physician

November 1, 2012 | Journal Article

The use of a publicly available online report of physician-level data on the choice of primary care provider (PCP) among new members to the HealthPlus of Michigan health plan was assessed in this study.

If You Have Pneumonia, Which Emergency Department will Give the Best Care?

May 17, 2012 | Program Result

Researchers at Emory University Department of Emergency Medicine analyzed data from two Atlanta emergency departments to ascertain barriers to achieving standard metrics of performance for treatment of patients with pneumonia.

A Novel Approach to Quality Improvement in a Safety-Net Practice

December 1, 2010 | Journal Article

A study of the effects of concurrent peer review visits on treatment intensification and control of hypertension, hyperlipidemia and diabetes in a community health center found that the visits improved outcomes for hypertension patients and increased treatment intensification for all three conditions.

Health Leads: Treating the Cause Not the Illness

August 10, 2011 | Story

For families that struggle to meet basic needs like adequate food or housing, clinical care is only part of the solution.

Studying Maine's Pathways to Excellence Program

May 20, 2011 | Program Result

Researchers at the University of Southern Maine studied the state's Pathways to Excellence system of reporting on health care quality. Practices that filed reports had higher scores on six indicators of health care quality than those that did not.

Health Plan Competition for Medicaid Enrollees Based on Performance Does Not Improve Quality of Care

August 1, 2010 | Journal Article

Incentives to improve the quality of care provided in Medicaid managed care plans are increasingly common and take many forms. One is a pay-for-performance program that automatically assigns new enrollees to better-performing Medicaid plans in California.

Fast Company Names Health Leads (Massachusetts) one of its "United States of Innovation"

May 10, 2011 | Story

For the past 15 years, the not-for-profit Health Leads has been redefining medical care.