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Administration

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M.D. Anderson IVR (Interactive Voice Response) System Training

January 1, 2011 | Toolkit

This resource contains instructions for the Interactive Voice Response (IVR) system and how it is used for the purpose of symptom assessment and management. It is a multiple software/hardware system that consists mainly in a telephone calling system ...

Creating a Sports and Fitness Beat at Youth Radio's Health Desk

July 15, 2010 | Program Results Report

Youth Radio, an Oakland, Calif., youth development and media organization, developed a sports and fitness teaching curriculum for low-income men, primarily those of color.

Improving Heart Care through Better Data and Communications

March 24, 2010 | Story

A multidisciplinary team redesigned Montefiore Medical Center's patient registration system to collect data on race, ethnicity and preferred language, and developed a procedure to provide faster treatment for heart attack patients.

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