Reducing Avoidable Emergency Department Visits

A Guide for Primary Care

In a program led by the Greater Detroit Area Health Council, primary care practices in the Oakland Southfield Physicians Practice Association took low-tech, common-sense steps to reduce emergency department (ED) visits for primary care-treatable conditions from 49 visits per 1,000 patients to 7.3 visits per 1,000.

This guide for primary care practices provides lessons from Detroit on reducing avoidable ED visits and was developed in partnership with the Greater Detroit Area Health Council as part of its work with Aligning Forces for Quality, the Robert Wood Johnson Foundation’s signature effort to lift the overall quality of health care in 16 targeted communities across America.

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