Quality Field Notes: Emergency Department Overuse Resource Guide

This resource guide provides information on campaigns, tools, case studies and other materials for providers and organizations looking for additional information about how to reduce inappropriate emergency department use in their communities.


Resources on Reducing Avoidable ED Use


Encouraging Appropriate Use of the Emergency Department

This issue brief presents key lessons about what’s working in Aligning Forces for Quality communities to reduce emergency department overuse.

Read the brief
Doctors go over a patient's charts in the emergency room.

Case Studies From Aligning Forces

These three case studies from Albuquerque, Detroit, and Wisconsin highlight how three Aligning Forces communities tackled inappropriate ED use.

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An Interview With Jenifer Hughes

We sat down with Jenifer Hughes, executive vice president of Administrative Network, Inc., to find out how Detroit is implementing simple, low-tech interventions across a group of practices to help patients understand their options when they encounter a medical issue after-hours.

Read the interview

Reducing Avoidable ED Visits

Find out how low-tech, common sense solutions achieved significant reduction in unnecessary ED visits in Detroit.

Read the guide