The Imperative to Promote Collaborative Consumer Engagement

Lessons From the Aligning Forces for Quality Initiative

Achieving a meaningful definition and shared understanding of consumer engagement is a critical step in making real progress as the nation works to transform its health care system to make care more efficient, affordable, effective, and patient-centered. Put simply, we can’t get to patient-centered care without engaging patients in a collaborative way. That’s what consumer engagement is all about.

 

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