While the need to address disparities in care is well known, few strategies for reducing disparities have been studied systematically.
Jennifer Craft Morgan, PhD, currently of Georgia State University, led the evaluation of the program while at the University of North Carolina at Chapel Hill Institute on Aging.
Jobs to Careers: Promoting Work-Based Learning for Quality Care is an initiative that seeks to advance and reward the skill and career development of low-wage incumbent workers providing care and services on the front lines of our health and health care systems. The project is a $15.8-million national initiative of the Robert Wood Johnson Foundation (RWJF), in collaboration with The Hitachi Foundation and the Department of Labor.
Jobs to Careers supports partnerships of employers, educational institutions and other organizations in 17 demonstration sites to create lasting improvements in the quality of care provided to patients by frontline workers (FLW). The Jobs to Careers program targeted systems that train, develop, and advance frontline health and health care workers and tested new models of work-based learning.
For additional information on the Jobs to Careers program, visit the website at http://jobs2careers.org/.
The goal of this evaluation is to provide information about the process of developing work-based learning systems; to gain information about the elements of success in learning partnerships; and to articulate the successes and challenges of the Jobs to Careers program in achieving its objectives.
Specific objectives the evaluation team measured include:
The evaluation team used multiple methods of data collection to gain information at each level of activity: community environment, educational and provider institutions, partnership and individual frontline workers. These techniques include site visits, and the Jobs to Careers database, which includes information about participants enrolled in partnership projects.
The Jobs to Careers demonstration sites incorporated workplace-based learning into their environments by adopting the following strategies:
Outcomes for individuals participating in Jobs to Careers demonstration sites included:
Systems changes achieved at the partnership level and within employer and educational institutions included:
The following elements of the Jobs to Careers program lay out the business case for investing FLW programs:
Many participating program sites will continue using strategies developed by the Jobs to Careers program to train, support, and advance FLWs. Many of the partnerships between employers and academic institutions will remain in place, to further the participating site’s commitment to work-based learning.
This evaluation brief explores the impact of the Jobs to Careers program on frontline workers (FLWs) employed by participating health care organizations.Read the brief
This evaluation brief presents the preliminary findings of the Jobs to Careers program that have specific relevance to educational institutions.Read the brief
This evaluation brief explores the impact of the Jobs to Careers program on frontline workers (FLWs) employed by participating health care organizationsRead the brief
This article examines the role of middle management in facilitating or hindering the implementation of complex changes in health care organizations, using interviews in Jobs to Careers program sites.Read the article
This article presents findings from interviews at community health centers as a part of the Robert Wood Johnson Foundation's evaluation of Jobs to Careers: Transforming the Front Lines of Health Care Initiative.Read the article
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