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The patient-centered medical home (PCMH) is a model for delivering enhanced primary care that relies on a team-based approach to coordinate, track, and improve care and focuses on orienting doctors’ offices more toward patients’ needs. The PCMH makes it easier for patients to have access to health care through extended hours, greater use of phone calls and emails, and more staff coordination in managing all aspects of their care.
Although the PCMH model has been gathering momentum for several years and is being tested nationwide with thousands of practices currently recognized as medical homes, it is soon expected to gain even greater prominence as the Affordable Care Act (ACA) includes several provisions that encourage adoption of the medical home model, including:
As the PCMH movement continues to grow and expand, many will look to existing pilot programs for lessons learned and key insights, such as those being implemented by the alliances in 16 communities across America participating in the Robert Wood Johnson Foundation’s Aligning Forces for Quality (AF4Q) initiative. In many AF4Q communities, medical practices are adopting the PCMH model to improve care coordination and ultimately improving outcomes