Consumer Decision Points in Accessing Comparative Health Care Information

Communications Research Conducted on Behalf of the Robert Wood Johnson Foundation

A 2010 report commissioned by the Robert Wood Johnson Foundation to help Aligning Forces community teams reach consumers with relevant information on the quality of care provided by local physicians and hospitals, and determine when consumers might be most receptive to receiving this type of information.

Latest from Aligning Forces for Quality Communities

  1. 1 Aligning Forces for Quality: At the Forefront of Reform
  2. 2 Aligning Forces for Quality Report
  3. 3 How Registries Can Help Performance Measurement Improve Care
  4. 4 The ABCs of Measurement
  5. 5 Provisions Related to Quality in the New Health Reform Law
  6. 6 The State of Health Care Quality 2009
  7. 7 An Overview of Final Regulations Implementing HITECH's Meaningful Use Provisions and Their Implications for Regional Collaboratives
  8. 8 Making Reform a Reality
  9. 9 Quality & Equality in U.S. Health Care
  10. 10 How to Display Comparative Information that People Can Understand and Use
  11. 11 How to Describe the Health and Community Context for Comparative Performance Reports
  12. 12 Sample Site for Reporting Health Care Quality Data
  13. 13 Consumer Decision Points in Accessing Comparative Health Care Information
  14. 14 Improving Care Coordination by Streamlining Patient Referrals
  15. 15 Modifying the Admission Process to Improve the Collection and Accuracy of REL Data Collection
  16. 16 Modifying the Registration System to Accurately and Efficiently Capture Patient Language Preference
  17. 17 Ensuring REL Data Collection with the Use of a Post-Discharge Survey Tool
  18. 18 Ensuring Interpreter Qualifications and Standards Through Vendor Contracts
  19. 19 Educating and Motivating the Community to Reduce Disparities

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