Synopsis of Work: From October 1998 to April 2002, with $450,000 from RWJF's Promoting Excellence in End-of-Life Care national program, staff at the West Los Angeles Veterans Affairs Medical Center operated Pathways of Caring to help dying veterans receiving health care services at the medical center.
Story Told: This sidebar describes two veterans and their experiences with the case management system put in place at the West Los Angeles Veterans Affairs Medical Center. One of the vets, Enrico Morrell, said, "My attitude has changed because of the support I get here. Even if it comes down to the wire, I know there's always going to be someone there. Wars have been won with less."