Pilot Program in Los Angeles County Develops Online Screening Tool to Help Find Insurance Options for Uninsured

The medical access card pilot program

From 2000 to 2001, the Los Angeles Care Health Plan developed Health Express, an online screening tool for those in Los Angeles County without public health insurance to help them find the coverage options that best fit their needs.

Los Angeles Care is the largest U.S. public health plan serving vulnerable populations.

Key Results

  • Having learned from its focus groups and executive interviews that many consumers were unaware of available health care options, staff at the plan designed and developed Health Express.

    It is an online screening tool that compares an individual or family's information against a database of more than 125 public and private health care insurance programs in Los Angeles County and then displays the coverage options that best fit the client's needs.
  • Los Angeles Care is testing Health Express in health provider offices, health clinics, community-based organizations and schools. The sites will also give community providers access to the most current health care coverage programs' information and eligibility requirements.

Funding

The Robert Wood Johnson Foundation (RWJF) provided $198,359 in support for the project between May 2000 and April 2001.