Nevada HMO Creates a Model for Managing Chronic Illnesses by Coordinating Care

Case management for chronically ill HMO enrollees

From 1994 to 1996, staff at Sierra Health Services designed and evaluated for replicability a model of care to improve the identification of high-risk members and better integrate case management into the primary care setting.

The project was part of the Robert Wood Johnson Foundation (RWJF) Chronic Care Initiatives in HMOs national program.

Key Findings

  • The study demonstrated that care coordination can potentially optimize case management interactions with patients.

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