Adult Day Care Center in Maine Becomes Financially Self-Sufficient

Partners in Caregiving: The Dementia Services Program

From 1993 to 1996, staff at the Kennebec Health System's Alzheimer's Care Center in Kennebec, Maine, expanded its program of adult day services, nearly tripled its average daily attendance, and achieved financial self-sufficiency.

The project was part of the Robert Wood Johnson Foundation (RWJF) Partners in Caregiving: The Dementia Services Program national program.

Key Results

  • Staff at the Kennebec Health System's Alzheimer's Care Center expanded its program of adult day services, nearly tripled its average daily attendance (from 3.7 to 10.6), and achieved financial self-sufficiency by using the following strategies:

    • Enacting a strong marketing plan.
    • Increasing the number of hours it was open Monday through Friday.
    • Arranging transportation to and from the center for clients and families.
    • Switching its billing to a system of prepayment and increasing its hourly fees to reflect actual costs, which resulted in lowered cancellation and no-show rates.