Navigator Resource Guide on Private Health Insurance Coverage & the Health Insurance Marketplace

Updated Resource Guide Prepares Navigators for Enrollment Push Before March 31

Prepared by Georgetown University's Center on Health Insurance Reforms, this guide is intended to supplement the Navigator training available from HHS and help answer questions people may have about the private insurance reforms in the Affordable Care Act. This comprehensive resource addresses more than 230 enrollment questions about everything from tax credits and cost standards to enrollment periods, and more.


Section 1: The Uninsured

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Individuals With No Coverage

This section covers enrollment issues for individuals, beginning with those who do not have coverage or an offer of group coverage.

Section 2: The Insured

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Individuals Who Currently Have Coverage Or An Offer of Coverage From Their Employer

This section covers enrollment issues for individuals who have coverage or an offer of coverage and want to understand their options.

Section 3: Small Businesses

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Coverage for Small Business Employers

This section includes an overview of the changes small business owners can expect to see under the ACA.

Section 4: Post-Enrollment

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Post-Enrollment Issues

This section covers post-enrollment issues, including questions that may arise as individuals use their coverage.