This brief provides lessons from communities involved in Aligning Forces for Quality, the Robert Wood Johnson Foundation’s signature effort to lift the quality of care in America. Public reporting is a cornerstone of the Aligning Forces program. This brief focuses on bringing together the many pieces of information that go into public reports of quality performance data. A companion brief, “Lessons Learned in Public Reporting: Physician Buy-In Is Key to Success,” describes physician participation in public reporting and the vital role that physicians play to make sure the reports are credible, valuable and useful tools for improvement.
This brief was prepared by The Center for Health Care Quality within the Department of Health Policy at The George Washington University School of Public Health and Health Services, which serves as the national program office for Aligning Forces for Quality.