Robert Wood Johnson Foundation Health Care Public Perception Index: 2010 Findings

New data demonstrate that despite the eventful year in health reform, there were no significant trends in consumers’ collective confidence in their health care, although disparities in confidence among different groups continued over the course of 2010. The Robert Wood Johnson Foundation Health Care Public Perception Index (RWJF Index) fluctuated only moderately over the past year, ranging from 95.8 to 101.9.

Uninsured Americans continued to have low levels of confidence in their care—on average, 47 points lower than those with health insurance. Confidence levels among the uninsured fluctuated considerably over the course of the last year—beginning 2010 at 54.3, peaking at 69.0 in April after the passage of ACA, and then dropping to a low of 47.5 in November, before ending the year at 50. Confidence levels among the insured were more stable, beginning the year at 106.3 and ranging from a high of 107.2 in September to a low of 100.6 in May, before ending the year at 102.1.

The RWJF Index is a monthly survey that evaluates consumer confidence in American health care. It is created by the University of Minnesota's State Health Access Data Assistance Center (SHADAC) using data collected as part of the Surveys of Consumers, conducted by the Survey Research Center at the University of Michigan.