The Program Being Evaluated
The Better Jobs, Better Care: Building a Strong Long-Term Care Workforce demonstration provided grants and technical assistance to coalitions of providers, workers, consumers, and policy makers to improve the quality of jobs of long-term care (LTC) direct care workers (DCWs), improve recruitment and retention, and strengthen capacity to meet future demand.
About the Evaluation
This evaluation was designed to achieve two goals:
The lead evaluator for this program was Peter Kemper, Ph.D. of the Pennsylvania State University Department of Health Policy and Administration.
Major Evaluative Questions
Summary of Methods
Site visits, phone calls, review of work plans and reports, and face-to-face interviews at annual meetings were used to evaluate the first three questions. For the latter three evaluative questions, there were a number of data elements, including monthly reporting of DCWs hiring and termination data; baseline and follow-up surveys of DCWs and managers; and selected case interviews.
Products and Dissemination
Products for this evaluation included annual reports, presentations at annual meeting, and interim and final data analysis. This field has a small research base and the analysis of baseline data manager practices and DCWs turnover rates are of great interest to the field. Research findings from Better Jobs, Better Care were highlighted in a special issue of The Gerontologist, titled “Better Jobs, Better Care: New Research on the Long-Term Care Workforce.” See additional readings.