This study examines what tools, resources and assistance are needed for local health departments (LHDs) to successfully engage in quality improvement (QI) and to generate examples of successful QI efforts.
With funding from the Centers for Disease Control and Prevention (CDC) and the Robert Wood Johnson Foundation (RWJF), the National Association of County & City Health Officials (NACCHO) supported 66 LHD demonstration sites between 2007 and 2009. The sites measured themselves against national standards and addressed priority areas for improvement through the application of QI techniques. The authors used online surveys, interviews and informal collection of participant feedback to determine the usefulness of resources that were provided for QI efforts.
The study found that participating LHDs lack a common understanding of formal QI. Several existing QI resources specifically geared to public health are very useful and in-person assistance is highly valued. The value of Web-based sessions is uncertain, and state and national meetings could provide accessible forums for in-person training. Dedicated time for training and implementation, coupled with widespread sharing of best practices and success stories, could enhance the uptake of QI efforts in LHDs. Additional studies regarding sustainability are needed to understand how to institutionalize QI.
- 1. Quality Improvement in Public Health
- 2. Quality Improvement and Performance
- 3. Achieving a Culture of Quality Improvement
- 4. Defining Quality Improvement in Public Health
- 5. Opportunities to Advance Quality Improvement in Public Health
- 6. Supporting Public Health Departments' Quality Improvement Initiatives
- 7. The National Public Health Performance Standards
- 8. Taking Improvement Action Based on Performance Results
- 9. State Landscape in Public Health Planning and Quality Improvement
- 10. The Quality Improvement Experience in a High-Performing Local Health Department
- 11. Quality Improvement in Local Health Departments
- 12. Promoting Quality Improvement and Achieving Measurable Change
- 13. Evaluating the Multi-State Learning Collaborative
- 14. Driving Quality Improvement in Local Public Health Practice
- 15. Realizing Transformational Change Through Quality Improvement in Public Health
- 16. Quality Improvement and Accreditation