Administrators at hospitals and health care systems helped lighten the load for overworked nurses with innovative approaches to staffing. Hospitals in the “Wisdom at Work: Retaining Experienced Nurses” study improved nurse morale and lowered turnover by staffing for “peak” rather than average occupancies and by barring managers from forcing nurses to fill temporary off-site assignments.
Experienced nurses in particular benefited from opportunities to transition into new roles as mentors or to fill new positions created for veteran nurses such as “admissions nurse,” who assigns patients to accountable RNs after making medical assessments.
- Scripps Health (PDF)
- Flexible scheduling options at L.L. Bean in Maine that allow senior employees to work on a part-time or seasonal basis and swap shifts with fellow workers. (PDF)
- Flexible work arrangements at Carondelet Health Network in Tucson, Ariz., which has a (PDF)
- Admission Nurse Initiative on Recruiting and Retaining Wisdom at Mary Imogene Bassett Hospital in Cooperstown, N.Y. (PDF)
- An innovative staffing model at Centra Health in Lynchburg, Va., where managers implemented a (PDF)