From 1996 to 1999, staff at Sentara Health System established a service credit banking program, called Sentara Volunteer Caregiving. The program recruited volunteers to provide supportive community-based services for enrollees of both its Medicare managed care plan and a demonstration project aimed at nursing-home-eligible patients.
In this service credit banking program, volunteers earned one hour of credit for each hour of service provided. They could bank their credits for future use, donate them to an individual or specific service, or donate them to frail elderly recipients.
The project was part of the Robert Wood Johnson Foundation (RWJF) Service Credit Banking in Managed Care national program.