From 1993 to 1996, staff at Extended Family, Inc. (EFI) expanded enrollment and services at its adult day care sites and became financially self-sufficient.
The project was part of the Robert Wood Johnson Foundation (RWJF) Partners in Caregiving: The Dementia Services Program national program.
During the grant period, Extended Family:
- Increased average daily enrollment more than 20 percent (from 34 to 41 people).
- Instituted a dozen caregiver support groups throughout the community, and offered two well-received caregiver workshops.
- Raised fees to cover the cost of each unit of care, with the result that private pay revenues as a percentage of net operating revenue increased 40 percent.
- Involved all of its staff members in marketing efforts, based on each person's skills.