Improving Chronic Illness Care

Improving Chronic Illness Care (ICIC) is a national program dedicated to improving the quality of life among the 133-million Americans who suffer from diabetes, depression and other chronic conditions. For a decade, ICIC has worked with national partners, funded studies and provided technical assistance to help health systems--especially those that serve low-income populations-- amend their care through implementation of the Chronic Care Model. The Chronic Care Model identifies the essential elements of a health care system that encourage high-quality chronic disease care, including the community, the health system, self-management support, delivery system design, decision support and clinical information systems.


Group Health Cooperative

1730 Minor Avenue, Suite 1600
Seattle, WA, 98101-1466


Edward H. Wagner
Program Director


Brian Thomas Austin
Deputy Director


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RWJF Staff

Anne F. Weiss

Program Officer

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Alexis D. Levy

Communications Officer

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