Informing consumers of Affordable Care Act options in the private insurance market and preparing stakeholders for 2014 implementation challenges

Under this project, Georgetown University's Health Policy Institute will provide consumer assisters, including navigators, in-person assisters, and call centers, with a reference tool and expert technical assistance on newly available private health insurance under the Affordable Care Act (ACA), within the unique regulatory framework in their state. This will address the urgent and critical need for knowledgeable, unbiased assistance to help consumers understand their new insurance rights, navigate their coverage options, and have an overall positive experience when they first seek coverage under ACA. As part of this project, Georgetown staff will also develop blogs and issue briefs to arm consumer advocates, policymakers and other health care decision-makers with the necessary data and information to implement ACA in a consumer-friendly way, build on its reforms, and address gaps or problems in the system. Deliverables will include a reference guide for consumer assisters and accompanying technical assistance, as well as blog entries and issue briefs focused on timely and actionable challenges faced by consumers during the first year of enrollment in new health care marketplaces.

Grant Details

Amount Awarded $252,000.00

Awarded on: 5/9/2013

Time frame: 7/1/2013 - 9/30/2014

Grant Number: 70967


Georgetown University, Georgetown Public Policy Institute

Old North, Suite 100
37th and O Streets, N.W.
Washington, 20057-0001


Sabrina Corlette
Project Director