Medical interpreting services using video conferencing

The need for interpreters in health care organizations increases as the proportion of patients being served who do not speak English rises. Health care facilities whose volume of requests for language assistance does not justify the establishment of an in-house service attempt to meet their language assistance needs with a variety of approaches--use bilingual employees, bilingual volunteers, outside professional interpreter services, patient families, or AT&T Language Line--none of which are entirely satisfactory. This project builds on advances in video conferencing technology, the availability of bilingual disabled individuals eager to provide interpreting service, and the track record of Helping Hands in administering programs that provide services to individuals with physical disabilities. The expectation is that providing interpreters services via video conferencing will be sufficiently effective and economical to attract additional users after the pilot phase. The program will be supported by user fees after Foundation support ends.

Grant Details

Amount Awarded $163,883.00

Awarded on: 8/1/1994

Time frame: 8/1/1994 - 12/31/1997

Grant Number: 24070


Helping Hands Simian Aides for the Disabled, Inc.

1505 Commonwealth Avenue
Boston, 02135-3605

Diane Johnson
Project Director


M. J. Willard
Project Director