ABOUT EMPLOYEE RETENTION
Reducing turnover and vacancies are keys to improving patient and staff satisfaction. Health professions such as nurses and other front line care providers play a central role in ensuring the quality and safety of patient care and can help lead improvement efforts to redesign and improve care processes and systems. To operate at full capacity, hospitals and health systems need to retain and recruit these professionals to function effectively.
- Most of the country’s inpatient care is delivered in medical/surgical units where an estimated 35 to 40 percent of unexpected hospital deaths occur, and where nurse turnover is the highest.
- Nurses and other frontline staff can help lead efforts to reduce adverse events and unanticipated deaths, reduce harm from falls and improve reliability of evidence-based care.
More from Aligning Forces for Quality (AF4Q)
Latest: Staff Satisfaction and Retention
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