Promising Practices for Quality Improvement
This library includes interventions and "how-to" guides for improving care and addressing major issues in health care quality and equality.
Promising Practices
Promising Practices for Quality Improvement
New and Noteworthy
Transition Team Reduces Readmissions
St. Agnes Hospital’s all cause 30-day readmission rate following heart failure hospitalization dropped by nearly 13 percent over an 18-month period from 20.9 percent to 8.6 percent.
New and Noteworthy
iPod Touch, Not Beeper, Better Dispatches Interpreters
St. Elizabeth's Medical Center used iPod touches to streamline interpreter service requests and decreased the response time for services by more than 50 percent.
New and Noteworthy
Care Transitions Nurses Reduce Risk of Avoidable Hospital Readmissions
Mercy Health in Cincinnati, Ohio implemented Dr. Eric Coleman’s care transitions model by using nurses specially trained to act as patients’ guides through the discharge process.
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Addressing Disparities
Certain racial and ethnic populations in the U.S. suffer from worse health and receive lower quality health care than whites, regardless of where they live, their income, or health insurance coverage.
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Care Coordination & Readmissions
Our fragmented health care system fails to coordinate patients' care among different doctors' offices and hospitals.
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Emergency Department
Managing crowding is a problem for all hospitals across the United States that operate emergency departments, and it brings the potential for serious negative consequences for health care access, quality and patient safety.
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Patient Safety
Health care should by default help people feel better and improve their health status, but in practice that is not always the case.
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Patient Satisfaction & Engagement
When patients understand what to expect from their care, they are better able to engage and take an active role in working with their providers to help improve the quality of their care.
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Staff Satisfaction & Retention
Reducing turnover and vacancies are keys to improving patient and staff satisfaction.
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