June 5, 2008
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Toolkit/Video
Ten hospitals with racially and ethnically diverse patient populations participated in Expecting Success: Excellence in Cardiac Care, a program of the Robert Wood Johnson Foundation aimed at improving quality of cardiac care while reducing racial, ethnic and language disparities. All 10 hospitals improved the quality of care being provided to their heart failure and heart attack patients.
June 4, 2008
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Toolkit/Video
The current race and ethnicity categories used by the Office of Management and Budget are the recommended standard, yet given the United States' increasingly diverse population, the Expecting Success program used an expanded list of categories.
June 4, 2008
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Video/Survey/Poll
In order to improve the process, a new role was created for a resource nurse and the traditional charge nurse role was eliminated.
June 4, 2008
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Video/Toolkit
Staff at Seton Family of Hospitals in Texas developed a risk assessment protocol, identifying populations at risk and using prevention tools such as alerts and patient-care rounding, which has enabled the staff to consistently meet its goal of just two falls per 1,000 patient days.
June 4, 2008
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Toolkit/Video/Story
The goal of this intervention is to reduce the amount of staff time spent hunting for and gathering supplies and equipment and increase the amount of time spent at the bedside with patients
June 4, 2008
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Video/Story
Staff developed a welcome video called, “Your Stay at Kaiser: What You Need to Know,” for patients entering the hospital.
June 4, 2008
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Video
The goal of this section of the tooklit Transforming Care at the Bedside is to identify a unit to serve as the hospital's pilot for TCAB¿one that can learn from the process, be a model for other units hospitalwide and includes nurses who can become champions for quality improvement.