Promising Practices for

Improving Patient Safety

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ABOUT PATIENT SAFETY

Health care should by default help people feel better and improve their health status, but in practice that is not always the case. Many errors and mistakes are made that harm patients. Some errors are human, but systems within hospitals, doctors’ offices, and elsewhere can be designed to greatly reduce the risk of error.

Quick Facts

  • As many as 98,000 people die annually from preventable medical errors—more than from motor-vehicle accidents, breast cancer, or AIDS
  • Medical errors in the United States cost about $19.5 billion in 2008.
  • Medication errors—when hospitalized patients receive potentially inappropriate prescription medications—cost roughly $2 billion annually.

Aligning Forces for Quality

Latest: Patient Safety

Diet Wheel to Ensure Correct Patient Diets and Reduce Errors

May 13, 2010

Goal was to reduce errors and ensure patients receive the correct diet ordered by physicians. Satisfaction improved among nursing associates and dietary associates. Communication between the various hospital departments also improved.

Improving Cardiac Care by Standardizing Patient Records

January 14, 2010

The Heart Failure Performance Improvement team implemented a new process to classify LVSD patients’ condition and symptoms.

Improving Cardiac Care by Regular Reviews of Core Measures

January 14, 2010

Cardiology nurse practitioners, both employed by the hospital and private, meet regularly to conduct practice reviews.

Treating Patients More Quickly with RACE

August 11, 2009

The RACE project introduced a standardized process by which each participating hospital designates a reperfusion and triage strategy for STEMI patients to decrease door-to-balloon times for percutaneous coronary intervention.

Hendrich Fall Assessment Tool

June 4, 2008

Staff at Seton Family of Hospitals in Texas developed a risk assessment protocol, identifying populations at risk and using prevention tools such as alerts and patient-care rounding, which has enabled the staff to consistently meet its goal of just two falls per 1,000 patient days.

Time to Turn Patient Education Brochure

June 4, 2008

To improve the frequency and consistency of turning patients, a visual indicator was developed that could easily and immediately be seen by all front-line staff.

Cardiology Admission Orders Physician's Order Sheet

June 4, 2008

Staff combined information from three existing order sets into a single, comprehensive cardiology admission order set to reduce provider confusion and help the hospital reach regular compliance rates of 90 to 100% for evidence-based cardiac measures.

CMS/Expecting Success Measures

June 4, 2008

Staff implemented a process through which all heart failure

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