Following the Leader
February 1, 2011 | Report
Urgent Matters Learning Network II final report shares case studies, results, success and lessons learned.
Patient Overcrowding
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Urgent Matters Program Toolkit
March 3, 2010 | Toolkit/Story
Proven Solutions to ED Crowding.
Gwinnett Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital created protocols for patients with common complaints so that tests could be started for these patients while they were waiting to see a physician. This strategy uses previously wasted time in th ...
Stony Brook University Hosptial
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Under the Full Capacity Protocol, when the emergency department (ED) is no longer able to evaluate and treat patients in a timely fashion due to lack of space, patients awaiting admission are transferred to a ...
Perfecting Patient Flow
January 1, 2005 | Report
Recommended Reading Safety Net Hospital Emergency Departments Prepared by the RWJF-supported Urgent Matters program,the report was published in May 2005 by the National Association of Public Hospitals. The report describes practical approaches to ea ...
Ambulance Diversion, ER Crowding, and How It Affects You
July 7, 2011 | Human Capital Blog Post
To make matters worse, overloaded ERs are more common than they used to be – at least in part because some hospitals are closing down their emergency departments. Another recent study we published in JAMA (covered in the New York Times on May 18, 20 ...
Urgent Matters
National Program
Program to support the development and implementation of best practices to relieve emergency department overcrowding, and help communities understand the interdependence between the health care safety net and the rest of the delivery system.
Shady Grove Adventist Hospital
September 1, 2006 | Toolkit
The mandatory bed huddle sessions include team members from throughout the hospital, including Emergency Department (ED) personnel, senior hospital administrators, in-patient nursing supervisors, and housekeeping staff.
St. Joseph's Hosptial & Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital developed a comprehensive diversion reduction plan to improve efficiency of hospital discharges and identified a team of individuals to oversee implementation of the plan. The plan sets guideline ...
Frequent Emergency Deptartment Users are Not Abusers, Study Finds
March 29, 2006 | News Release
It is commonly believed that those who frequent emergency departments (ED) do so inappropriately and contribute substantially to ED overcrowding. These frequent users are presumed to be largely uninsured without a primary care provider. However, fin ...